Welcome To RegXComply
Custom Clearance Support Services
Navigating customs clearance in the UAE, Saudi Arabia, Qatar, and the wider GCC can be complex and time-consuming, particularly for FMCG, food, and supplement companies. Authorities such as FTA (UAE), ZATCA (KSA), and GAC impose stringent documentation and compliance requirements. RegXComply provides end-to-end customs clearance support, ensuring that your shipments meet all regulatory requirements, avoid delays, and expedite market entry. Our services minimize risk, reduce costs, and streamline the import process across the GCC.
Understanding the Regulatory Requirements
GCC customs regulations are designed to ensure safety, authenticity, and tax compliance:
Authorities Involved: GCC customs regulations are designed to ensure safety, authenticity, and tax compliance:
Key Requirements:
- Import Documentation: Commercial invoice, packing list, certificate of origin, bill of lading, and product certificates
- Regulatory Compliance: Product registration, labeling, health certificates, and conformity certificates
- Taxes & Duties: VAT, excise tax, customs duties depending on product type
- Restricted & Prohibited Goods: Certain chemicals, supplements, and food products require prior approvals
- Inspection & Testing: Authorities may inspect goods and request laboratory test reports
- Recordkeeping: Importers must maintain records for audits and compliance verification
Failure to comply can result in shipment delays, fines, product detention, or rejection at the port.
Products Covered
- Food and beverage
- Dietary supplements and nutraceuticals
- Cosmetics and personal care products
- Cosmetics and personal care products
Our Services / How It Works (Expanded):
1.Pre-Import Consultation
- Review product classification and regulatory requirements
- Identify permits, approvals, and documentation needed for GCC imports
2.Documentation Verification & Preparation
- Ensure invoices, packing lists, certificates, and registration documents are accurate and complete
- Prepare regulatory dossiers for inspection and customs submission
3.Customs Filing Support
- Submit all required documents to FTA, ZATCA, MOCI, or local customs authorities
- Liaise with customs agents to confirm clearance pathways
4.Inspection & Compliance Coordination
- Coordinate laboratory testing or inspections if requested
- Provide additional documents and clarifications to customs authorities
5.Shipment Tracking & Status Updates
- Monitor clearance status in real time
- Alert clients to potential delays or issues
6.Post-Clearance Documentation
- Maintain copies of approvals, certificates, and customs release documents for audit readiness
- Ensure ongoing compliance for future shipments
7.Problem Resolution & Escalation Support
- Resolve discrepancies or disputes with authorities
- Negotiate release of goods in cases of inspection, fines, or regulatory queries
8.Continuous Regulatory Monitoring
- Keep clients informed of changes in GCC customs rules, tax rates, and import restrictions
- Recommend compliance adjustments for smooth operations
9.Training & Advisory
- Guide import/export teams on customs best practices
- Build internal capacity to handle regulatory documentation and compliance efficiently
FAQ
Frequently Asked Questions
What documents are needed for customs clearance in the GCC?
Commercial invoice, packing list, certificate of origin, bill of lading, product registration, health certificates, and conformity certificates.
How long does customs clearance take?
Typically 2–7 business days depending on product type, inspections, and documentation accuracy.
Can RegXComply handle shipments requiring inspections or testing?
Yes — we coordinate laboratory testing, inspections, and submission of additional documentation.
Are there penalties for non-compliance?
Yes — fines, product detention, or shipment rejection may apply.
Do you provide continuous updates on regulatory changes?
Do you provide continuous updates on regulatory changes?
Work With Us
Simplify your GCC imports and avoid costly delays. Contact RegXComply today for expert customs clearance support and end-to-end regulatory compliance.
200+
Companies Advised
500+
Product Registered
$25M+
Cost Savings